Awards and operations · Event staff
Run ticket entry
Scan, validate, check in, print, and reconcile spectator tickets.Run ticket entry
The Tickets area gives authorized event staff a live sales and admission list, QR scanning, manual check-in, complimentary-ticket creation, printing, and CSV export.
Before doors open
- Confirm ticket types, sale status, and event dates, then complete a test purchase and scan.
- Give ticket takers their own minimum-access accounts and sign in on each scanning device.
- Export or print the ticket list as an operational backup and define who can resolve payment or ownership questions.
Admit guests
- Open Tickets → Scan and allow camera access.
- Scan one QR code at a time and read the result before admitting the guest.
- Treat a wrong-event, invalid, cancelled, or already-used result as an exception for a manager to review.
- Use search and manual check-in only after verifying the purchaser and the exact unused ticket.
- Create complimentary tickets only for an authorized no-charge admission, then record the recipient consistently.
Do not bypass an error by checking in a similar record or rescanning another guest's ticket. Reprint or export after material corrections, and reconcile sold, complimentary, cancelled, and used counts when entry closes.