Awards and operations · Event staff

Run ticket entry

Scan, validate, check in, print, and reconcile spectator tickets.

Run ticket entry

The Tickets area gives authorized event staff a live sales and admission list, QR scanning, manual check-in, complimentary-ticket creation, printing, and CSV export.

Before doors open

  1. Confirm ticket types, sale status, and event dates, then complete a test purchase and scan.
  2. Give ticket takers their own minimum-access accounts and sign in on each scanning device.
  3. Export or print the ticket list as an operational backup and define who can resolve payment or ownership questions.

Admit guests

  1. Open Tickets → Scan and allow camera access.
  2. Scan one QR code at a time and read the result before admitting the guest.
  3. Treat a wrong-event, invalid, cancelled, or already-used result as an exception for a manager to review.
  4. Use search and manual check-in only after verifying the purchaser and the exact unused ticket.
  5. Create complimentary tickets only for an authorized no-charge admission, then record the recipient consistently.

Do not bypass an error by checking in a similar record or rescanning another guest's ticket. Reprint or export after material corrections, and reconcile sold, complimentary, cancelled, and used counts when entry closes.