Send a payment link

Payment links let authorized event staff request a specific payment by email through the event's connected Stripe account.

1. Confirm the event has a valid, connected payment processor.
2. Open Payments and select Send Payment Link.
3. Enter the recipient's correct email address, the amount, and a description that explains what the payment covers.
4. Review the details, send the link, and monitor its status in the payment list.

The secure Stripe link is one-time use and cannot be reused after successful payment. Payment records can show pending, paid, or cancelled status; verify the current status before fulfilling the purchase or recording another payment.

Do not send a second link merely because the recipient has not replied. Check the first request, cancel it when appropriate, and confirm the email and amount before issuing a replacement. Never ask a payer to send card details by email.