Privacy Policy

1. Who We Are

Driven To Show (“we,” “us,” or “our”) provides software for car show organizers and participants. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our websites, software, APIs, and related services.

2. Scope and Roles

We process data for our own operations and, in many cases, on behalf of event organizers who use the platform. Event organizers may also maintain their own privacy terms and practices for their events, and those independent practices are their responsibility.

3. Information We Collect

• Account and profile data: name, email address, phone number, ZIP/postal code, organization information, role/access level, sign-in details, and account preference settings.
• Event and registration data: event details, schedules, locations, attendee and vehicle details, custom registration form responses, group assignments, approvals, check-in/check-out status, awards, and scoring/voting data.
• Ticketing and payment data: ticket selections, ticket status, invoice/payment status, transaction/charge identifiers, and billing contact information. Payment card entry is processed by payment processors and full card numbers are not stored by us as full PAN data.
• Communications data: emails sent for registration, invoices, tickets, account access, and other service notices; message metadata; and email delivery/open/click tracking where used.
• Technical and usage data: IP-derived request information, browser/device data, logs, analytics events, and cookie/session/cart token data used to run and secure the Service.
• Anti-abuse and integrity data: captcha verification results, device fingerprint values for certain ballot workflows, and location data when location-based ballot eligibility is enabled by an event organizer.
• Media uploads: attendee, vehicle, and event images plus related file metadata and storage references.

4. How We Collect Information

• Directly from you when you register, sign in, buy tickets, submit forms, or contact us.
• From organizers and staff using the platform to manage events and participants.
• Automatically through platform operation, including logs, cookies/tokens, analytics, and security tooling.
• From integrated third parties (for example payment processors, captcha verification, and email infrastructure).

5. How We Use Information

• Provide, secure, maintain, and improve event operations and platform functionality.
• Process registrations, attendee workflows, judging/voting, tickets, invoices, and payments.
• Operate uploads, media storage, and related display workflows.
• Send transactional communications (confirmations, receipts, access links, and notices).
• Detect, investigate, and prevent fraud, abuse, and security incidents.
• Enforce agreements, troubleshoot issues, and provide support.
• Comply with legal obligations and lawful requests.

6. How We Share Information

• Service providers: infrastructure, hosting/storage, analytics, communications, and payment vendors that support the Service under applicable contractual obligations.
• Event operators and participants: data may be shared with relevant organizers, staff, judges, ticketing/check-in personnel, and participants as needed to run event workflows.
• Legal and compliance: to comply with law, legal process, or to protect rights, property, and safety.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to ongoing protection obligations.

7. Cookies and Similar Technologies

We use cookies and similar mechanisms for session/authentication handling, cart and workflow state, security controls, and analytics functionality. Browser/device settings and available opt-out tools may limit certain tracking technologies, but parts of the Service may not function properly if key cookies are disabled.

8. Data Retention

We retain personal data for as long as necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and support security or fraud prevention. Retention periods vary by record type and operational need. We may also de-identify or aggregate data for analytics and service improvement.

9. Security

We use administrative, technical, and organizational safeguards designed to protect personal data. No system is perfectly secure, and we cannot guarantee absolute security.

10. International Transfers

If you access the Service from outside the country where our infrastructure is operated, your data may be processed in other jurisdictions. Our current safeguards are primarily technical and operational, including transport encryption (HTTPS/TLS), secure session controls, and region-configured infrastructure for key storage services. We do not currently offer customer-selectable data residency options.

11. Your Choices and Rights

• Account controls: you may update profile/account information through the Service where available.
• Email preferences: you may manage non-transactional communication preferences; transactional emails needed for service operations may still be sent.
• Depending on your jurisdiction, you may have rights to request access, correction, deletion, or limits on certain processing. We may verify identity before completing requests.

12. Children’s Data

Our services are not directed to children under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us data, please contact us to request deletion.

13. Third-Party Services and Links

The Service may include links or integrations to third-party services and websites. Their independent terms and privacy practices govern those services.

14. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by other appropriate means. Continued use after changes take effect constitutes acceptance of the updated policy.

15. Contact

If you have questions or requests about this Privacy Policy or your data, contact us at nick@driventoshow.com.

16. Additional Disclosures

This Privacy Policy describes platform-level practices and is for informational purposes. It is not legal advice. You should consult your legal counsel regarding compliance requirements that apply to your organization or event operations.